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This site is operated by Salmonet Enterprise (Mtius) Ltd of 11-13 Prison Road, Pointe Aux Sables , Mauritius.
Indian Ocean Tourism.com. and its related bodies corporate (“Salmonet Enterprise (Mtius) Ltd” or “we”) are bound by and comply with the International Privacy Principles.
We understand that making purchases online involves a great deal of trust on your part; we take this trust very seriously, and make it our highest priority to ensure the security and confidentiality of the personally identifiable information ('PII') you provide us. (PII includes information that can be linked to a specific individual, such as name, address, phone number, or email address.)
As a visitor to Indian Ocean Tourism.com , you have the right to understand our information privacy practices prior to providing Salmonet Enterprise ( Mtius) Ltd. or its related bodies corporate, suppliers or distributors with any of your PII.
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What information we collect |
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| Salmonet Enterprise ( Mtius) Ltd. only collects PII that you voluntarily provide to us. |
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How we use your information ? |
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| Salmonet Enterprise ( Mtius) Ltd. uses your PII only for the purpose of responding to and fulfilling your requests made by use of Indian Ocean Tourism.com. |
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Who we share your information with |
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| Salmonet Enterprise ( Mtius) Ltd. will only share your PII with our authorised travel service providers, and only as necessary in order to complete a transaction that you specifically request. Salmonet Enterprise ( Mtius) Ltd. does not sell or rent your PII to anyone. |
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How you can control the use of your information ? |
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| Salmonet Enterprise ( Mtius) Ltd. provides you with choice and control over the collection and use of your PII, as well as a means of updating, correcting, or removing any PII stored in your customer profile.
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How you can decide what marketing communications you'll receive ? |
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| Salmonet Enterprise ( Mtius) Ltd. provides you with the opportunity to specifically choose the promotional marketing communications you wish to receive from Salmonet Enterprise ( Mtius) Ltd. . If you choose not to receive any of the promotional email services that Indian Ocean Tourism.com provides, then Salmonet Enterprise ( Mtius) Ltd. will only send you email that relates to a specific travel purchase you have made on Indian Ocean Tourism.com. |
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How we protect your information ? |
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| To ensure the confidentiality of your PII, Salmonet Enterprise ( Mtius) Ltd. uses leading security technology and procedures. By providing you with this Privacy Statement, Salmonet Enterprise ( Mtius) Ltd. is pledging our continued commitment to protecting the information you provide us.
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Salmonet Enterprise ( Mtius) Ltd. Privacy Statement |
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| This Privacy Statement discloses the information privacy practices for Salmonet Enterprise ( Mtius) Ltd. with respect to the Indian Ocean Tourism.com web site. The Indian Ocean Tourism.com Web site is intended for use by customers that are over 18 years of age.
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Information collected about you |
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Salmonet Enterprise ( Mtius) Ltd. collects Personally Identifiable Information ('PII') about you that you specifically and voluntarily provide. PII includes information that can identify you as a specific individual, such as your name, phone number, or e-mail address. Although you are required to register as a member of Salmonet Enterprise ( Mtius) Ltd. in order to use selected travel planning tools, and some PII is needed in order to process and fulfill travel requests, many areas of Salmonet Enterprise ( Mtius) Ltd. can be accessed without providing any PII.
On all Indian Ocean Tourism.com pages that collect PII, we specifically describe what information is required in order to provide you with the product or service you have requested.
At present, Salmonet Enterprise ( Mtius) Ltd. centralises its records of PII for all Salmonet Enterprise ( Mtius) Ltd. operations, including those on Indian Ocean Tourism.com in Mauritius. Salmonet Enterprise ( Mtius) Ltd. will protect your PII no matter where we process or store your data by following this privacy statement. By becoming a member of Indian Ocean Tourism.com you give your consent to this transfer of your PII.
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Salmonet Enterprise ( Mtius) Ltd collects PII via Indian Ocean Tourism.com when you:
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Become a Indian Ocean Tourism.com member |
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Complete a traveller profile |
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Purchase travel |
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Use the Travel Arranger service |
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Become a Indian Ocean Tourism.com member |
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Become a Indian Ocean Tourism.com member |
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Member information |
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| Salmonet Enterprise ( Mtius) Ltd. collects your Member ID, password, and e-mail address when you register to become a member of our Indian Ocean Tourism.com Web site.
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Traveller profile information |
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Salmonet Enterprise ( Mtius) Ltd. collects the full name and contact number for a traveller when a travel reservation is made on Indian Ocean Tourism.com. We may also collect information about each traveller's preferences, including meal requests, seat selection, frequent flyer/hotel/car hire programmes and membership numbers, and ticketing options. This information is stored in the My Profile area of a member's Indian Ocean Tourism.com account.
When someone other than yourself is accompanying you on travel purchased through Indian Ocean Tourism.com, we may collect PII and travel preferences about that individual. You should obtain the consent of other individuals prior to providing Salmonet Enterprise ( Mtius) Ltd. with their full names, contact numbers, and travel preferences, as they will be unable to directly access our systems to view or change any information you provide on their behalf (however, they may submit a written request to us to access any PII you provide to us on their behalf.)
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Access to your information |
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| We will, on request, provide you with access to the PII we hold about you, unless there is an exception which applies . We may recover from you our reasonable costs of supplying you with access to this PII and your request to provide access to this PII will be dealt with in a reasonable time. If we refuse to provide you with access to the PII, we will provide you with reasons for the refusal and inform you of any exceptions relied upon under the National Privacy Principles.
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Travel purchase information |
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| Salmonet Enterprise ( Mtius) Ltd. collects the billing address of the credit card that is used to purchase travel through Indian Ocean Tourism.com . We will also collect credit card information, including card number, card type, cardholder name, and expiry date, in order to bill you for some of the travel purchased through Indian Ocean Tourism.com. Salmonet Enterprise ( Mtius) Ltd, and its related bodies corporate’s commitment to protecting your credit card security.
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Travel Arranger information |
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| Indian Ocean Tourism.com offers you the ability to authorise others to make and purchase travel arrangements on your behalf and allows you to become an authorised Travel Arranger for other Indian Ocean Tourism.com members. If you elect to participate in this service, Salmonet Enterprise ( Mtius) Ltd. will collect the email address of the person you are authorising to make travel arrangements on your behalf or for whom you are requesting authorisation to make travel arrangements.
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Surveys, contests, and sweepstakes |
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| Occasionally, Salmonet Enterprise ( Mtius) Ltd. may offer our members and site visitors an opportunity to participate in a survey, contest, or sweepstakes. Information collected by Salmonet Enterprise ( Mtius) Ltd. when you participate in a survey, contest, or sweepstakes may include your full name, e-mail address, and street address.
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Contacting Indian Ocean Tourism.com |
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| Salmonet Enterprise ( Mtius) Ltd. collects PII such as your full name, Member ID, email address, and/or contact number whenever you submit a question or suggestion, or request assistance with viewing your itinerary, logging on to Indian Ocean Tourism.com or accessing your account.
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Our partners |
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| Salmonet Enterprise ( Mtius) Ltd. has partnered with reputable third parties to offer our members and site visitors a variety of products and services. All travel services throughout Indian Ocean Tourism.com that are provided by a third-party partner are described as such. Although we only work with reputable third parties, our business partners may have different privacy policies and practices than Salmonet Enterprise ( Mtius) Ltd. . We encourage you to review our business partners' privacy policies to further understand their procedures for collecting, using, and disclosing your information.
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Other information we collect |
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| Some information is collected automatically every time you visit Indian Ocean Tourism.com collects information about your computer and assigns you a 'cookie' (a small, unique identifier text file) when you visit Indian Ocean Tourism.com. You do not provide this information—it is collected automatically as a means of supporting your visit to our site. This cookie does not contain any PII
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Failure to provide information
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When making travel plans or a purchase using Indian Ocean Tourism.com you must provide the requested contact information and financial information. We will use your contact information to reserve the required services, to send you details of the confirmation, for billing purposes and to inform you of any updates or changes to your travel plans.
If you do not provide the requested contact information and financial information we may not be able to complete your requests or orders and you may not be able to access all areas of Indian Ocean Tourism.com.
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Use of your information |
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| Information collected on Indian Ocean Tourism.com may be used to:
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Register you as an Indian Ocean Tourism.com member |
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Plan and purchase travel |
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Notify you on travel changes through the Travel Alerts service |
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Send email notifications for special promotions |
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Respond to your questions or suggestions |
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Improve the quality of your visit to our site |
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Member Registration Information |
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| When you register to become a member of Indian Ocean Tourism.com we use your information to create your member account.
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Travel planning and purchase |
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| Information collected when you complete your traveller profile is used to confirm and process your travel reservation. In addition, information collected from you when you purchase travel is used to bill your credit card and deliver your travel itinerary, either electronically.
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Travel Alerts notification |
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| In the event your travel plans are disrupted because of mechanical, weather, or carrier business conditions, Salmonet Enterprise (Mtius) Ltd may send you an email notification to inform you of these conditions and help you make alternative travel arrangements.
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E-mail notifications |
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| If you chose to receive communications from Indian Ocean Tourism.com about special promotions when registering as an Indian Ocean Tourism.com member, we may use your e-mail address to send you communications about surveys, contests, sweepstakes, promotions, flight specials, or other travel opportunities on Indian Ocean Tourism.com and its marketing partners. We may use your e-mail address or telephone number to contact you about changes to your purchased travel itinerary.
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Responses to your questions or suggestions |
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| We will use your e-mail address or telephone number to respond when you submit a question or suggestion, or request assistance with viewing your itinerary, logging on to Indian Ocean Tourism.com, or accessing your account.
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Improving the quality of your visit to our site |
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| We collect information about your computer (not your name, address, email address, or telephone number) through your permanent cookie file for the purpose of assessing the effectiveness of site content and traffic. This data allows us to improve the quality of your visit by streamlining your ability to navigate the site and develop featured programmes and content that will be of interest to our members and site visitors.
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Sharing your information |
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| Indian Ocean Tourism.com does not sell or rent your PII to anyone.
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Service providers |
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We only provide information about travel either reserved or purchased on Indian Ocean Tourism.com to third parties that provide services or functions on behalf of Salmonet Enterprise ( Mtius) Ltd. . Our service providers need information about your traveller profile, as well as your credit card information, to process and confirm your travel reservation. These service providers will disclose information about your traveller profile to hotel, airline, and/or car hire suppliers whose products you have purchased. Like any other travel agent, this information must be shared with our travel suppliers to confirm your reservation and travel preferences. Although Salmonet Enterprise ( Mtius) Ltd. facilitates purchases travel products from hotel, airline, and car hire suppliers that are reputable companies, we have not placed limitations on these suppliers from using or disclosing your information without your permission. Therefore, we encourage you to review the information privacy practices of any travel suppliers whose products you purchase on Indian Ocean Tourism.com. In addition, these travel suppliers may also contact you as necessary to obtain additional information about your confirmed reservation.
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Salmonet Enterprise ( Mtius) Ltd. will occasionally share aggregated information with our service providers whose products or services are offered through Indian Ocean Tourism.com. This information does not contain any PII and is used to develop featured programmes and content that will be of interest to our members and site visitors.
In the event that you make a new, or update an existing, travel reservation by emailing Indian Ocean Tourism.com, your information may be accessed by a third-party service provider, as necessary, to respond to your request for customer service.
Salmonet Enterprise ( Mtius) Ltd. may contract a reputable third-party to facilitate the distribution of survey, promotion, or sweepstake programmes. Upon completion of these projects, all information is returned to Salmonet Enterprise ( Mtius) Ltd. .
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Our legal obligations
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Salmonet Enterprise ( Mtius) Ltd. may be required by law to disclose information you have provided in obtaining travel products or services in the good-faith belief that such action is necessary (a) to conform to the edicts of the law or comply with legal process served on Salmonet Enterprise ( Mtius) Ltd. or the site; (b) where Salmonet Enterprise ( Mtius) Ltd. has reason to suspect that unlawful activity has been, is being or may be engaged in, as part of its investigation of the matter or in reporting its concerns to relevant persons or authorities in relation to the property of Salmonet Enterprise ( Mtius) Ltd. , and (c) to act under exigent circumstances to protect the personal safety of users of Salmonet Enterprise ( Mtius) Ltd. , the site or the public.
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Other Web sites |
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| There are several places throughout Indian Ocean Tourism.com that may link you to other Web sites that do not operate under Indian Ocean Tourism.com information privacy practices. When you click through to these Web sites, Salmonet Enterprise ( Mtius) Ltd. information privacy practices no longer apply. We recommend that you examine the privacy statements for all third party Web sites to understand their procedures for collecting, using, and disclosing your information.
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Control over and access to your information |
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| Salmonet Enterprise ( Mtius) Ltd. believes that members and site visitors should have control over the collection and use of their PII. You have access to your information in the following areas of Indian Ocean Tourism.com :
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My Account |
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| The My Account page on Salmonet Enterprise ( Mtius) Ltd. allows members to view and change their account settings. The email settings option lets you change your email address and subscribe or unsubscribe to the special promotional notification services. You can also change your password and elect to have an automatic password sign-in when logging on to Indian Ocean Tourism.com. You can add new travellers and delete existing travellers from your member profile; update or correct names, phone numbers, passport information, and emergency contacts for travellers associated with your profile; and update your travel preferences.
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Purchase Travel |
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| Each time you purchase travel through Indian Ocean Tourism.com, or change or cancel a confirmed travel reservation, you will receive confirmation of your travel itinerary via e-mail. In the event that your travel plans are disrupted because of mechanical, weather, or carrier business conditions, Salmonet Enterprise ( Mtius) Ltd. may contact you to inform you of these disruptions and help you make alternative travel arrangements.
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Protecting your information |
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We want our members and site visitors to feel confident about using Indian Ocean Tourism.com to plan and purchase their travel, so we are committed to protecting the information we collect. Salmonet Enterprise ( Mtius) Ltd. has implemented a security programme to keep information that is stored in our systems protected from unauthorized access. Currently, Salmonet Enterprise ( Mtius) Ltd. only stores the information you provide when registering to become an Indian Ocean Tourism.com member, create a travel profile, purchase travel, or use selected travel tools. Our systems are configured with data encryption, or scrambling, technologies, and industry-standard firewalls. When you send personal information to Salmonet Enterprise ( Mtius) Ltd. over the Internet, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.
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Your Consent
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By using this site, you consent to the collection and use of this information by Salmonet Enterprise(Mtius) Ltd.& Indian Ocean Tourism.com. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect.
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